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10/2021

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'Hospitality and business events need advance notice of support in the Chancellor’s Autumn Statement for the consequences of Plan B – Plan B4E’ says Simon Richards, treasurer of HBAA beam

HBAA, the industry association soon to be known as beam, has called for the Chancellor to include ‘Plan B4E’ in his Autumn Statement – a plan to support the business events, accommodation and meetings sector if the Government introduces its Plan B to suppress the spread of Covid-19 in the coming weeks.

Simon Richards, treasurer of HBAA says: “We know from bitter experience in early 2020 that the live events sector will immediately suffer substantial financial issues and jobs will come under threat as soon as there is a strong suggestion that we should work from home and that social distancing and compulsory mask wearing be reintroduced. Live events will quickly become commercially less viable and more likely to return to virtual as fewer delegates are allowed in the room and many choose not to travel and attend in person.

“It will not be a short term hit; the industry will feel the consequences of this well into 2022 if event planners lose the confidence to commit to live events and to meetings taking place early next year.

“A knock-back like this would be a disaster for the hundreds of agencies, venues and service providers who are just starting to recover after struggling to survive over the last 18 months.

“This time the industry needs Plan B4E, advance notice of what the Chancellor will do to support the industry if Plan B is introduced so that, unlike in 2020, the help is available immediately not several weeks after the industry has already started to suffer the consequences.

“To know now that the reduced level of VAT paid by the sector will continue beyond April 2022 would be valuable for financial planning. Extending the Kick Start scheme in terms of both application dates and end dates would encourage and help employers to retain new staff aged 18 to 24 even if business is reduced.

“After recently recruiting and training new staff, a short-term return of the furlough scheme or something similar would once again help protect jobs and help the live events industry to survive.

“The business events industry needs ‘Plan B4E’ from the Chancellor to save jobs that will be under threat as soon as Plan B is imminent.  HBAA – beam - believes it is vital to shine a light on this issue at this stage not to wait until it is too late.”

'It’s time to show commitment to global climate change pledges as well as to industry accreditation’ Iain Dix, Head of Property & Projects and Director responsible for sustainability strategy at etc.venues

Hospitality and event businesses should look more at the world at large, including the world of their clients, when making commitments around their sustainability best practice.

The industry is making tremendous efforts to gain greater recognition from government and business at the highest level as a sector that contributes enormously and valuably to the growth of the economy and to increasing employment.

To complement that approach and ambition, hospitality and event businesses should not only be pursuing accreditation from specialist schemes recognised within the sector, they should also look outwards and commit to climate change programmes that are recognised and adopted by major international organisations.

A good example of such a scheme is the SME Climate Hub, a ground-breaking one-stop-shop climate action platform for small and medium-sized enterprises (SMEs) to curb carbon emissions, build business resilience and take climate leadership.

It was launched at the start of the UN General Assembly Week by the High Level Climate Action Champion for the United Kingdom, Nigel Topping who is playing a major role in the development of COP26. He is helping to drive action from businesses, investors, organisations, cities, and regions on climate change and coordinate this work with governments and parties to the United Nations Framework Convention on Climate Change (UNFCCC).

The SME Climate Hub is co-hosted by the International Chamber of Commerce (ICC), the Exponential Roadmap Initiative, the We Mean Business coalition and the United Nations Race to Zero campaign. It has received support from several supply chain leaders including BT Group, Ericsson, IKEA, Telia and Unilever, as well as funding support from Amazon and Verizon through their partnership with the We Mean Business coalition.

Every organisation that joins the SME Climate Hub must sign the UN-recognised “SME Climate Commitment”, which forms part of the SME Climate Hub. In making this commitment, the company pledges to halve its carbon emissions by 2030, achieve net-zero emissions by 2050 and to regularly report on progress towards these aims.

This is a pledge to act, a commitment to achieving targets and to reporting results. It is a great way to ensure continual progress towards those targets.

With so many important organisations hosting it and so many major enterprises supporting the campaign, it was, then, a great surprise when we signed the pledge to be told that etc.venues was the first hospitality company in the UK to do so.

If our industry is to make an impact and be recognised at the highest level for its determination to pay more than lip service to sustainability and climate change, then every business in our industry should sign up to the SME Climate Hub and other national and global schemes that have the support of organisations outside of our industry.

www.etcvenues.com

Gareth Warnock, De Vere’s Group Sales Director, talks about the benefits of getting the team together at De Vere

Gareth Warnock, De Vere's group sales director has spoken about the benefits of getting the team together in person, and with properties from Central London to Nottingham, The Cotswolds to Surrey, De Vere’s collection of well-connected, inspiring venues are the ideal place to collaborate and plan for 2022.

After months of home working and with 2022 just around the corner, now is the time to get the team together to set the strategy and direction for the coming year.

Whilst hybrid and remote meetings may have become the norm for many during the pandemic, nothing quite gets the creative juices flowing like getting the team together in-person to co-create and set out business strategy. A recent study by HubSpot found that remote meetings generate on average 10.43 ideas, while in-person meetings generate an average of 13.36.

Holding your session away from the office has its benefits too; it’s been reported that middle managers spend, on average, 35% of their time in meetings, using the same environment can get tedious, so getting the team together off-site will improve communication and enthusiasm.

If you choose the right venue, the chances are it’ll have better technology than your office, so if for any reason there’s a team member who can’t make it to the session, you can rest assured there’ll be no inconvenient Wi-Fi outage at De Vere. You will often also have access to things like smart whiteboards, AV technology, super-fast Wi-Fi and projectors which you may not have access to in the office, as well as on-hand tech support to help with any technology issues; something we’ve all missed when working at home. 

But not all great ideas come out of the meeting room; by adding a private dining experience or teambuilding activity onto your event we can provide a creative environment which promotes problem solving and concept creation.

With properties from Central London to Nottingham, The Cotswolds to Surrey, De Vere’s collection of well-connected, inspiring venues are ideal for getting the team together to plan for 2022. With each property having acres of grounds to explore, the latest technologies, healthy menus and COVID-19 safety measures in place, you’re sure to find the ideal location for your event.

And with De Vere’s new cloud-based meeting and events booking platform, Smart Booker, you can check live availability across a number of properties; search, filter, and book event spaces in one simple process; and book meetings on the go with the fully mobile optimised system.

Wyboston Venue Management – a new specialist service to help venue and hotel owners make the most of meetings and events business

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Wyboston Lakes Resort has launched Wyboston Venue Management to help venue owners make the most of meetings and events business opportunities.

Steve Jones, Managing Director of Wyboston Lakes Resort explained: “Our new service is designed to suit the needs of venue owners and investors who feel they need an experienced operator to help them achieve their objectives in the MICE sector or those who have a business that needs re-focusing and revitalising, or owner directors looking to step back from the business.

“We have an award-winning senior management team with superb experience both at Wyboston and in previous roles in generating increased revenues, transforming venues to be ready for the latest generation of planners and delegates and in maximising their green credentials. The fact that last year we were chosen to host one of the government organised pilot events to test Covid security measures is a strong testament to our operational standards.

“They can bring their expertise to a venue and replicate what they have achieved here at a fraction of the time and cost that it would take with a new team.

“From assisting to operating on a full management contract, we can work with any organisation which shares our values and commitment to high standards and quality of service, looking after clients, delegates and staff. We are focused on long term agreements where we can add the maximum value to those we partner with.

“There are many companies who offer a similar outsource service in managing hotels but very few that specialise in a management service specifically for venues operating in the MICE sector. With our team’s expertise we are already generating considerable interest.

www.wybostonvenuemanagement.co.uk/

Kilianne Clegg Promoted to Head of New Business

Always keen to develop and support their staff, Inntel is delighted to announce another promotion from within its own ranks.

Kilianne Clegg joined the team in 2017 in her role as a Business Development Manager. Kilianne has achieved incredible success in not only securing new business for Inntel, despite the challenges of COVID, but also setting up the new business pipeline structure. Kilianne has nurtured and strengthened existing business relationships, becoming a voice of reassurance in changing times, in addition to her incredible new business record.

Inntel’s ethos rewards effort and loyalty, creating a culture where its team members feel valued and appreciated. Kilianne was therefore offered a promotion to Head of New Business, making her a member of the Inntel management team, as of 5th October 2021.

Inntel’s Managing Director, Douglas O’Neill said: “It has been a pleasure watching Kilianne develop in her role as Business Development Manager, proving that she is a vital member of our sales team. Her promotion to Head of New Business and her position as a member of our management team will enable Kilianne to continue to grow and have a positive impact on our business. She has shown incredible resolve through the pandemic, not only supporting our existing clients, but securing new business during difficult times. I know that she will go on to achieve even greater things in her new role.”

Kilianne Clegg said: “I can’t wait to get started in my new role as Head of New Business, working alongside such a great team. COVID has forced us to overcome unforeseen challenges and consider new ways of working, but as always, Inntel has been proactive and adaptive. I look forward to working on more positive improvements for our business and our sector.”

With a client portfolio that boasts many big names from a diverse range of sectors, Inntel is leading the way when it comes to corporate accommodation, travel, meetings and events services. As the largest independent service provider in their sector, their reputation for environmental commitment, advanced technology and customer care is respected throughout the industry.

Kilianne’s focus for the remainder of 2021 will be her new business plan, with a view to prepare the business for an exciting year ahead.

HBAA, the trade association for the Meetings, Events, and Accommodation Industry, has introduced its new identity at a Members & Partners Meeting today

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beam represents the business events, accommodation, and meetings sector. This new name begins a new chapter for the association that is based on the solid foundations of the last 24 years. Underpinned by the Association’s four pillars, Resilience, Innovation, Ethics, and Quality, it will ensure that the association remains relevant and sustainable for the future.

The board has, through member and peer engagement, for some time recognised the need for change and the need to have an identity that truly represents the span of membership today and tomorrow, as well as continuing to be at the forefront of the industry in future. The new identity and plans for extensive changes are the result of extensive research.

Members of beam will benefit from being part of a wider community with tools and content accessible to members, as well as strategic partnerships developed to aid members’ business growth. With membership being for both agencies and venues, this change ensures that both sides of the sector are truly represented, respected and encouraged to do business together, for the benefit of the end customer.

beam represents an industry in need of shared learning, best practice and behaviours and a louder voice in government; the association creates a meeting place and a network for all members to unite as a community, for the ongoing development of our sector and to address these needs.

To fulfil beam’s mission, the association will be launching three new board positions: Industry Relations Director, Next Generation Director, and Content Delivery Director. The Industry Relations Director will serve as a primary face of the Association to attract and retain members and garner support for events, and special initiatives.

The Next Generation Director will serve as a primary face of the Association to attract, retain and recruit next-gen talent as the emerging faces of the industry and future leaders, and will provide a new outlook on industry matters and the direction of the association, from different angles.

The Content Delivery Director will serve as a primary role to ensure that the Association curates authoritative, knowledgeable and forward-thinking content across all channels,

Beckie Towle, HBAA Marketing Director and Founder of Events Raccoon commented: “beam will shine a light on our industry and on its members. It will be outward facing into the industry and to government, collaborating and striving for a united voice.

beam will continue to champion change and lead the debate on key issues that will impact our industry, with macro environmental issues at the forefront, with clear collaboration pathways across the sector, while creating the industry leaders of tomorrow.

“Our new identity gives us real purpose and true representation of our membership.

“Our members remain the core of our success and like all businesses we have had to change to ensure we survive and have a prosperous future. We have big ambitious plans and need an identity that represents us, to showcase our vision.

Angie Mason, founding member of HBAA added: “As a founder member of HBAA, and having enjoyed the opportunity to contribute to its long-term development, I am delighted that the Association continues to go from strength to strength with the transformation to beam

“All good things evolve to become their best and this is a perfect example. Our industry thrives on best practise, learning and networking and these are the areas in which beam will lead. It will continue to be the voice of its members on a wider stage and lead the way for the continuing transformation of the business events, accommodation and meetings sector into the future.”

Over the coming months beam will unveil further details of the strategy and vision, as well as the membership benefits that it will offer and provide.

Sian Sayward, HBAA Governance Director and Director of Commercial Partnerships & Projects at Inntel, said: “Today is just the start of many changes, the start of the journey of transformation as we continue our work to widen the membership, to deliver the benefits of membership to our members’ businesses and make our voice louder.

beam is the new shining light of the industry”.

 

The M&IT Awards is widely seen as the most prestigious event of the year for the hotel industry, organised by the Meeting & Incentive Travel magazine. The awards ceremony brings together all sectors of the industry to reward excellence in service, they are completely independent and voted for by customers.

Park Regis Birmingham opened its doors in 2016 and has continued to establish itself as one of the city’s most luxurious hotels.

John Angus, Managing Director of Switch Hospitality Management Group said “This is a fantastic achievement for Park Regis Birmingham, to win Best UK Hotel is true recognition for our amazing team. Not only is Switch Hospitality Management the number one place to work in Birmingham, Park Regis Birmingham is now the number one hotel in the UK.

I would like to congratulate all of the finalists, The Celtic Manor, Chewton Glen, The Belfry Hotel & Resort, Cliveden House, Four Seasons Hotel Hampshire and Hope Street Hotel Liverpool and also thank our wonderful team and of course our fantastic clients.”

For more information about Switch Hospitality Management visit www.swhm.co.uk

For more information and to book the Park Regis Hotel visit: www.parkregisbirmingham.co.uk

 

Wyboston Lakes Resort sees demand for events surge for 2022, well ahead of pre-pandemic years

Bookings for conferences, meetings and training events at Wyboston Lakes Resort for 2022 are currently over 140% ahead of 2019, alongside a record number of large events from leading pharmaceutical companies taking place this Autumn.

According to the Bedfordshire-based venue, other sectors that are proving buoyant and the keenest to return to in-person events include government (and associated bodies); associations; professional services, technology, education and training providers, financial services and construction.

There is also a clear trend for short lead times in 2021, even for relatively sizable events.

These findings are backed up by the latest statistics from Trinity Event Solutions that show pharmaceutical event bookings have increased for the agency by 476% in 2022 compared to this year, followed by the finance and insurance industry, which is up by 21%. New business has increased by 266%, compared to 2020, and is up by 14% on 2019.

Richard Smith, Sales Director at Wyboston Lakes Resort, said: “Business is back with a bang. Currently, the market can be split into two: very short lead times for good quality events for 2021, and excellent longer lead bookings for 2022. In August for instance, we confirmed significant volumes of events for September and October at almost three to four times the level we’d normally expect. Our provisional base to year-end is well over 200% more than previous years.

“While it is great to see rapid recovery, it is much more important to see stable growth throughout 2022. Clients now seem confident to book further out. We have benefited from being very proactive throughout the crisis in terms of marketing and business development and the huge recent investment in transforming both of our conference and training centres. As a result, our enquiries have stacked up well during the whole of 2021. Year to date our enquiry values are at 96% of what we’d want in any normal year, which means we’ve kept on converting throughout the year.

Smith added: “However, we do know that there is still a huge amount of work to do to secure the best outcome for both 2021 and 2022. We are also seeing that clients understandably want reassurance over contract clauses and the ability for us to run safe events not just in 2021 but into 2022.

“But overall, it is great to see that our recovery plan for events post pandemic is proving very successful and producing exciting results.”

For more information, please visit https://www.wybostonlakes.co.uk

Our beautiful continent awaits to welcome you once more

We are absolutely thrilled that Africa is open once more for exploration across this incredible and diverse continent. As South Africa and Botswana are both removed from the UK’s ‘red list’, embark on a long-awaited trip of a lifetime… An opportunity to reconnect with those closest to us, to touch the soil of Africa once again and to feel the warmth of the African sunshine.

Our guests’ wellbeing and wellness of the spirit has never been so important. With this in mind we have carefully crafted experiences to touch the soul and enrich the heart, whilst ensuring that our stringent safety and sanitation protocols are at the heart of our operations.

This is truly such a special time of the year and, with the positive news of the vaccine rollouts and the end of winter around the corner, the arrival of spring signals new hope and new beginnings for us all.

Come and discover, whether for the first time or returning home to one of our beautiful destinations and properties, and explore the serenity of the Cederberg Mountains at Bushmans Kloof where the surrounding wilderness is currently carpeted in a magnificent display of spring flowers. The iridescent sunrises over the ocean at The Oyster Box and sunsets at The Twelve Apostles set the sky aflame in a beautiful carnival of colour, while Xigera Safari Lodge in Botswana is pioneering the art of safari amidst the beauty of the Okavango Delta.

Our family-owned vineyard, Bouchard Finlayson in the Hemel-en-Aarde valley (Heaven and Earth), Hermanus, is also a beautiful destination for world-class wines and indigenous ‘fynbos’.

We hope to provide inspiration below as you begin to plan your travels around our continent once more. Our teams are waiting to welcome you and ensure you have the most special, memorable and safe stay with us…

 

 It has brought great joy to all of our teams to see our hotels busy with guests once more, which is why we are delighted to share the news of the 2021 Condé Nast Traveller Readers' Choice Awards. This year’s results are really a testament to our teams who have passionately cared for our hotels throughout the last 18 months and beyond, and we are so thankful for our loyal guests and partners who voted for us.

We are proud to have been honoured with the following accolades:

The Chesterfield Palm Beach: The number 1 hotel in Florida
• Summer Lodge Country House Hotel & Restaurant: The number 5 top hotel in the UK
• The Milestone Hotel & Residences: The number 5 top hotel in London
• Ashford Castle: The number 7 top resort in Europe
• The Oyster Box: The number 9 top hotel in Southern Africa
• Bushmans Kloof: The number 15 top hotel in Southern Africa
• The Twelve Apostles Hotel and Spa: The number 16 top hotel in Southern Africa
• Hotel d’Angleterre: The number 12 top hotel in Europe
 
The Egerton House Hotel, Hotel 41, The Rubens at the Palace and The Montague on the Gardens were all also listed among the best hotels in London.

This exciting news comes as we prepare to open our 19th hotel in the collection… 100 Princes Street in Edinburgh, looking up at the castle. I am delighted to announce that this hotel will open on 4th April 2022, celebrating the rich history of this storied city and the many great Scottish explorers and adventurers who made this historic building their home. Set to breathe new life into one of Edinburgh's most important addresses and inspired by Alexander McQueen, the restoration will look to protect and retain the original heart and soul of 100 Princes Street.

We look forward to sharing more information in due course! Until then, a genuine thank you from all of us in the Red Carnation Hotels family. Your friendship and support truly means a lot.
 

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