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05/2018

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SilverDoor Apartments has launched a powerful online booking platform, Orbi, which enables companies to manage and customise their serviced apartment programme online.

Orbi has been developed specifically for the serviced apartment market and works in partnership with SilverDoor’s award-winning account management service to provide clients with complete control of their programme.

Users are able to make online bookings utilising live apartment availability, view all their reservations in one place and generate bespoke management reports.

Orbi is completely customisable and allows travel managers to create multiple users with specific access rights, set defined apartment budgets to help drive compliance, enter office locations and add cost centres which makes it easy to attribute serviced apartment spend.

Duty of care was a key consideration throughout Orbi’s development. Users can view their travellers’ stays via a detailed calendar and interactive map, while Orbi also integrates with traveller tracking services International SOS and Anvil.

The platform is compliant with the latest data security best practice and built on a reputable cloud-based infrastructure that ensures client information is secure.

Orbi has been developed entirely in-house by the SilverDoor Technology team and is the latest addition to the serviced apartment provider’s suite of technology, Orbital Platforms.

SilverDoor Commercial Director, Stuart Winstone, commented: “We are excited to be launching the next generation of our online booking technology. Orbi has been developed with the serviced apartment industry in mind at all times and we’ve listened to our clients to ensure every consideration has been taken into account.

“Through one relationship with SilverDoor, and harnessing Orbi’s technology, our clients are able to manage their whole global serviced apartment programme, make instant bookings and collect all the associated information and data in one secure place.

“We’re confident that Orbi will revolutionise the way serviced apartment programmes are managed and make it easier for companies around the world to utilise apartments as part of their business travel offering.”

For more information, to book a demo, or view the full range of Orbi features, visit www.silverdoorapartments.com/orbi

The Barbican’s Business Events team has seen agency bookings over the last year increase to 33%, continuing a trend of significant sales growth. While just 1% of bookings were made through agencies in 2015; three years later they provide a third of business sales at the venue. Overall growth in the last year saw Barbican Business Events exceed sales targets by 4%.

“We have seen a real benefit from the commitment we have given to our agency relationships, as it drives new business into the venue,” comments Jackie Boughton, head of business events at the Barbican.  “Agencies are a mainstay of the meetings and events industry, they deliver significant events and have helped us go from strength to strength, while allowing us to continually develop our product.  Being a world-class arts and events venue means our success gets reinvested, not just in our events offering but across the whole of the centre, including our international arts and learning programme.”

The Barbican’s success in the agency market is partially attributable to their close partnership with the HBAA, whose influence Jackie and the team recognise: “We see true value in the HBAA’s support of both their agency and supplier members.  Ultimately they bring us together and help to build relationships. It is a highly respected organisation with an influential, engaged membership providing frequent opportunities for all.”

Juliet Price, Consultant Executive Director for the HBAA comments: "The Barbican's Business Events team truly recognises the value of the agency sector which delivers around 60% of business placed around the UK market, and their team works hard to develop and nurture key relationships. This is a great example of a leading venue which has identified the importance of this vital sales channel and promotes the best practice that our members support.  Agencies are the lifeblood of the meetings and events industry and the HBAA is proud to represent them as a whole.”

 

Creative communications agency, Top Banana, announced today their expansion in to the incentive travel market with the launch of new service, Top Banana Incentives. This new service will provide clients with tailored travel incentive programmes to help engage, motivate and reward their audiences.

Top Banana Founder and CEO, Richard Bridge comments “Top Banana is all about creating engaging and memorable experiences for audiences, therefore introducing incentive travel was a natural progression of our service offering to clients. Introducing Top Banana Incentives is the first of many exciting developments in our new five-year business growth strategy.”

Top Banana Incentives will be led by Elliott Grant who joins the senior leadership team as Director of Incentives. Bringing a wealth of industry knowledge and experience after spending 6 years at Black Tomato Agency, Elliott will be responsible for growing Top Banana Incentives and driving it forward in line with Top Banana’s wider business strategy.

Elliott Grant comments “Top Banana are well known for pushing creative boundaries and creating unforgettable experiences for their clients and we aim to continue this through the introduction of Top Banana Incentives. It’s exciting to join this new venture from the beginning and play an instrumental role in developing this new service offering. With their global experience and passion for creative employee engagement I’m confident we will provide some of the most innovative, creative incentives available.” 

Richard continues “It’s a fantastic opportunity to welcome Elliott to the team – his industry experience and leadership skills will help drive our incentive offering to both our existing clients as well as welcoming new clients on board. It’s an exciting time to be part of the team at Top Banana and the introduction of our incentive offering has kick started the year with a real sense of excitement.”

Lime Venue Portfolio, the leading unique and unusual venue group, has become a charity partner to ‘Meeting Needs’. As part of the partnership Lime Venue Portfolio will create a series of fundraising activities across its 10th Anniversary celebrations, which will support the charity in its work in the UK and around the world.

Meeting Needs, is one of the industry’s leading charities, supporting worthwhile initiatives relevant to the events industry, from funding mountain Ambulance services in Tanzania, to supporting initiatives in the UK including wellbeing and homelessness. The partnership with Lime Venue Portfolio follows a number of charity initiatives run by the brand over the last 18 months. These include the three-peaks challenge, which helped raise over £2,000, and the supply of a number of prize donations which have helped raise thousands of pounds for the charity’s main annual fundraiser, the Meeting Needs auction.

“This is a massive year for our brand and we’re keen to thank our industry and our partners for all the support we’ve received over 10 amazing years,” commented Jenner Carter, Head of Marketing, Lime Venue Portfolio. “This is just one of a few initiatives we have planned to show our own support for this amazing industry.”

“As a brand, we’ve always worked closely with several charities and have a number of initiatives for our charity customers to benefit from,” commented Julia Simpson, Key Account Director, Lime Venue Portfolio. “We also wanted to make sure that we’re also supporting our own industry charity and the brilliant work Meeting Needs does every day.”

Lime Venue Portfolio joins a number of high profile companies in the meetings industry that support Meeting Needs, including some of its own partners and client venues including the QEII and the Scottish Event Campus.

 

Will AI take over the world? Is technology set to replace face-to-face meetings? These are just two of the unmissable topics up for discussion at The Meetings Show next month.

The show’s education programme features a dedicated technology content stream, with 14 sessions including technology tools to boost networking, effective use of technology in digital meetings for healthcare and personalising the delegate journey.

The programme will highlight that while technology is playing a greater role in meetings and events than ever before, it is at its most effective when used to enhance, rather than replace face-to-face interaction.

CEO of Eventtia Mauricio Palacio, who will be leading the ‘technology tools to boost networking’ session at 12.30pm on Wednesday 27 June, said: “The real power and attractiveness of events involves the possibility to interact face-to-face with different prospects and actually build meaningful business relationships. When it comes to networking, everyone has anxieties, but networking technology can considerably reduce the uncertainty factor and empower attendees to enjoy a relaxed yet fruitful experience.

“In my session, I’ll be explaining why traditional networking isn’t enough anymore, exploring the anatomy of an empowering networking event, discussing how B2B matchmaking works and helping attendees build truly meaningful and valuable relationships at events.”

Attendees can also learn about the latest innovations in artificial intelligence and the impact it’s having on the industry in a session taking place at 9.50am on Wednesday 27.

Speaker Tim Groot, CEO & co-founder of Grip, said: “Event organisers are increasingly adopting more modern software solutions that take advantage of AI to create more personalised experiences. I will be talking not just about the applications of AI but how to go beyond that and ensure your organisation is taking full advantage of modern technology, as well as covering some of the Armageddon scenarios of ‘AI taking over the world’ and whether or not this could happen in the coming years.”

The Meetings Show’s education programme will run across both days of the show when it returns to Olympia London for its 6th edition on 27 and 28 June. Attendees will also have the chance to find out more about the latest innovations in event technology from tech companies exhibiting at the show, who will be taking part in the show’s Learning Carousel.

The Learning Carousel, taking place at 11am and 2pm on both days, is based on a table-top exhibition set-up where visitors receive two-minute pitches followed by a three-minute Q&A, providing an effective way to quickly understand and appreciate the latest technology trends.

For more information about The Meetings Show’s education programme including a full line-up of speakers, and to register to attend, visit www.themeetingsshow.com.

 

Twickenham Stadium is to host the FACEIT Minors, part of the largest and most prestigious esports tournament to be held in the UK to date, from 7 to 22 July this year in a big win for the conference and events side of the business.

Players from across the globe will compete live for a chance to win $50,000 USD and a place in the FACEIT London Major Challenger Stage in September.

FACEIT is the leading independent competitive gaming platform for online multiplayer PvP gamers with more than eight million users, and a total of twelve million online gaming sessions each month.

The entire Minors event – a stage of the13th Counter-Strike: Global Offensive (CSGO) Major run by FACEIT – will take place under one roof, with Twickenham Stadium offering competitors 24 hour practise rooms, two separate stages to ensure no time is lost for setup, a gym and executive chef.

New teams qualifying for the first time will benefit from the opportunity to learn from teams from different regions as FACEIT brings teams from each region together for the first time.

Stephen Brown, RFU Chief Executive said: “For Twickenham Stadium to host such a large event in a rapidly-growing area is fantastic. This shows the versatility of the stadium as a venue and our ability to stage a wide range of world-class international events. We look forward to welcoming all teams competing in the FACEIT Minors to Twickenham in July.”

“By hosting each stage of the tournament at Twickenham Stadium we’re hoping to bring new life into the Minors,” said Michele Attisani, Co-Founder and Chief Business Officer of FACEIT. “The Major should be a celebration of all things CSGO, we want to bring teams together for the first time and make sure teams of all levels feel welcome and feel the Major experience.”

The FACEIT Minors will begin in July with the Americas (North and South American regions) competing from 7-11 July, CIS from 10-13 July, Asia from 16-20 July and Europe from 19-22 July. It will also allow for more in-depth content featuring players and teams, with a similar approach to the broadcast as the well-received ECS Season 4 Finals in Cancun. The FACEIT Minors Open Qualifiers will begin on 14th May and conclude on 17th June with qualifier matches for teams in the CIS, Asia, European and both North and South American regions.

Teams interested in competing can register now to participate in the FACEIT Minor Open

Qualifiers at fce.gg/faceitmajor .

Following a bumper 12 months at the Barbican, the business events team is expanding as they take on Anthony Kwokori as account executive.

Previously Anthony held event focused roles within the City of London Corporation as well as having experience of the corporate recruitment market.

The Barbican’s head of sales, Oliver Hargreaves comments: “We are pleased to welcome Anthony to the team and expect that he will have a positive impact on our growth going forward. His knowledge and experience will help to bolster our  performance as we look to beat our targets once again. With a range of substantial spaces and a plethora of breakouts as well as fantastic transport links, the Barbican is the perfect venue for all types of clients.  We look forward to welcoming many more in the future as Anthony’s impact takes effect.”

 

Compass Hospitality is set to expand its management portfolio with the signing of GoGlasgow Urban Hotel in Glasgow, Scotland. The addition of the hotel into the portfolio solidifies the company’s sustained strategy of a wider expansion push across the UK, making the hotel as its 14th property under management in the UK since the company’s expansion into the market in 2015.

Conveniently situated in the vicinity of the Ibrox Stadium, Scotland’s third largest football stadium and home base of Glasgow’s Ranger FC, the hotel boasts 117 bedrooms, the GoGrill all-day-dining restaurant, and two large bespoke event rooms with a total capacity of 350 guests. The hotel also benefits from easy access to Scotland’s largest exhibition center, the Scottish Event Campus (“SEC”), which includes the SEC Center, SEC Armadillo and SSE Hydro. The hotel underwent comprehensive refurbishment in late 2015 and is a popular destination for sports travelers in Scotland’s most populous city.

Harmil Singh, CEO of Compass Hospitality, said: “This strategic expansion in Glasgow highlights our longstanding commitment to expand in fast-growing markets as well as our confidence in the UK market. We look forward to continue growing the business and developing its already-solid customer base.”

Matthew Welbourn, Executive Vice President of Operations in the UK, added: “We are thrilled to add such a strategically located hotel and to grow our presence in Glasgow. The hotel was repositioned following refurbishment 2 years ago and has since shown robust growth with excellent customer feedback following the development. We strongly believe the synergy created between the solid hotel team and our wide coverage of online presence will further cement the hotel’s performance going forward.”

At the National Venue Awards on Friday, Loughborough based Imago Venues was named the UK’s Best Academic Venue.

The awards, which are judged by a host of industry leaders and clients recognise the best venues in the country across a range of categories.  Imago Venues – the commercial arm of Loughborough University received the award against stiff competition from several other leading universities and academic venue providers.

Kay England, chief executive of Imago Venues and director of campus services at Loughborough University commented: “This accolade rewards far more than the quality of our venue, it goes to the heart of who we are and what we do – our people.  Our entry was focused on the dedication and hard work delivered each and every day by our whole team and I am delighted that the judges recognised this when reviewing the entries.  As an integral part of Loughborough University we benefit from world leading facilities, infrastructure and investment that allows us to go from strength to strength.  In return we consistently bring big named clients and events to Loughborough, providing an economic impact to the University and town as a whole.  Congratulations to our whole team, this is very well deserved.”

For more information visit www.welcometoimago.com or call 01509 633030.

Wyboston Lakes Resort has appointed Richard Smith as Director of Sales.

Having worked for Compass Group UK since 2010, latterly as Head of Sales for a portfolio of conference centres including Kents Hill Park and Yarnfield Park, Richard brings a wealth of high level conference and hospitality experience to Wyboston Lakes Resort. During his time at Compass Group, Richard was heavily involved in the expansion of their portfolio of residential venues, including the additions of Farnham Castle, Kettering Conference Centre and five former Principal Hayley venues.

Prior to his position at Compass Group, Richard worked at the NEC Group for a decade, selling meetings and events at the ICC, rising to Head of Conference Sales.

Richard arrives at Wyboston Lakes Resort just as the venue is investing £3m on a total transformation of its conference facilities, including the expansion of its main conference room to accommodate 300 delegates.

Commenting on his new role Richard says: “I am really delighted to be stepping into this new challenge at a time when the business is investing and growing and I am very much looking forward to the year ahead.  Wyboston Lakes Resort is renowned as a great company to work for and I am very excited to be here.”

Mark Jones, Managing Director of Wyboston Lakes Resorts, says: “Richard is an important addition to our team. His extensive industry experience will be a valuable asset to Wyboston Lakes Resort at this exciting period in our development.”

For more information, please visit www.wybostonlakes.co.uk

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