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01/2021

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Wyboston Lakes Resort has appointed Chelsey Hutchinson as chair of the 380-acre conference, training and leisure resort in Bedfordshire.

Hutchinson, 34, has spent a decade working across every area of the Resort, including four years as a board director.

She will now take over at the helm of the ever-growing business, which includes two state-of-the-art residential event and training centres, a four-star hotel, brasserie, bar and award-winning spa, 18-hole golf course and water sports centre ideal for teambuilding activities. The site also has land for future enterprise.

Succeeding her father in the role, Hutchinson, who has a law degree from the University of Manchester and a master’s in hospitality management, is set to make her mark in the hospitality industry.

Future enterprise, technology, sustainability, diversity and equality, and staying true to the company’s family culture will be key priorities for Hutchinson.

She said: “We’ve made significant investments in developing and refurbishing our venues and products over the past few years and we have a talented team, so it is my ambition that we become an even bigger player in the hospitality world.

“Despite all the uncertainty that has come with the global pandemic, I am optimistic and excited for the future and where we can go. I’m very proud of the business and where we are today. We have great people, great products and a great culture.”

Wyboston Lakes Resort recently launched a comprehensive Hybrid Events solution and is also recognised as a Covid-secure venue following accreditations from the AA, the Meetings Industry Association and Quality in Tourism. The Resort also holds three gold awards for sustainability.

Twickenham Stadium is underlining the importance of training and education-based events as a key part of the industry’s progression over the next six months. The stadium is reporting an increase in enquiries for training events & programmes, and sees these events as critical to inject market and delegate confidence in face to face meetings. 
 
The venue saw a 60% increase in training enquiries in the last six months and is expecting this to continue to rise in the first quarter of 2021. Typically, the events are shorter lead time, with the majority of bookings coming between 2 and 6 weeks out. The stadium is also seeing a growth in enquiries around exam and educational events, again underlining the importance of this sector of the market. 
 
“Historically we’ve seen training as one of the earliest types of event to come back after the industry has received a shock,” comments Nils Braude, Managing Director, Twickenham Experience Ltd. “It makes sense; when businesses have received a trauma, the first thing they need as they look to recovery is an investment in their people, and possibly a mass reskilling programme.”
 
“For our industry though, we need to embrace meetings that are imperatives to business and use them as a way of generating confidence across the meetings and events space,” continues Nils. “If we can get delegates feeling comfortable in small training programmes, then this will have a positive effect on incentives, larger meetings and conferences. In our view, this should be a critical focus for the industry while we’re limited in the capacities we’re allowed to cater for.”
 
Twickenham Stadium has shown itself to be ideal for this kind of meeting, with Executive Boxes and smaller meeting rooms being used to keep smaller groups in bubbles and with communal areas wide enough to socially distance delegates without the need to overly sanitise the experience. Equally, the large rooms in the stadia are big enough to distance examinations, whilst still providing phased food service and break out time across the venue. 
 
Nils concludes: “We’re lucky in the way our venue is naturally laid out, we have big spaces to allow distance between the larger groups, but we also have lots of smaller spaces in close proximity to their own breakout spaces. This is what we think the next six months will look like. If we can get delegates comfortable with the experience, it will give us a platform for when organisers can plan larger meetings next year.”


 

INNSiDE Manchester, part of Meliá Hotels International, has partnered with one of the UK's leading technical event production and AV hire companies, Sterling Event Group to launch Manchester’s first virtual event production studio in a hotel.

Installed and ready to be booked as and when Government guidelines permit, ‘INNSiDE LiVE’, at INNSiDE Manchester, is a virtual event solution that features a state-of-the-art studio setting, offering a live streaming experience, designed to facilitate a virtual or hybrid event.

A first for a Manchester city-centre hotel, the Sterling Event Group has taken over part of the self-contained event space to provide a creative technical studio production that enables businesses to engage, communicate and inspire employees, suppliers, clients and stakeholders by combining cutting edge technologies and expertise to create live, virtual and hybrid events. The set features a central rear projection screen with HD laser projection, 2 x 65 Inch screens for custom logos and content, brandable backdrop, stage floor, multiple cameras, live stream production suite and a professional audio and lighting system - plus more.

The COVID-safe space, set within the eclectic home-from-home #bleisure hotel’s Chadwick meeting room space, allows companies to hire out and to host live audiences at the venue, in line with current Government restrictions, whilst streaming professional, broadcast-quality content in real-time; engaging, entertaining and communicating with audiences wherever they are across the globe. Content can be streamed to Zoom, YouTube, Facebook and more. Alternatively, it can be pre-recorded ready for broadcast at a later date.

The live studio experience is supported by INNSiDE Manchester’s experienced in-house events team and the expert production crew at Sterling Event Group, who will be on hand to ensure all studio events run smoothly and safely from start to finish.

Commenting on the virtual studio collaboration, INNSiDE UK North, Cluster Director of Sales Scott Brown said: “INNSiDE LiVE is a new state-of-the-art hybrid event studio, that allows us to deliver a top-class event production facility, in a safe, dedicated space at INNSiDE Manchester.

With this facility staying in place for the next six months we have been able to offer a costeffective solution that doesn’t require the usual set up and break down costs, meaning this is accessible for everything from an online conference or awards event to company briefing or online training day.”

As and when events can return to what they were, on larger scale, this studio offering will only add to the experience; allowing organisers to reach a much larger delegate audience – both within the UK and globally.”

Dan Estcourt, Technical Manager at Sterling Event Group said, this is a great solution for event organisers as it works equally as well with a fully virtual audience as it does with a hybrid audience allowing them to plan with confidence.

INNSiDE LiVE comes as a fixed rate package, however Melia Hybrid Solutions have been developed globally meaning that virtual or hybrid events of a larger scale with full Video Walls or enhanced technology are equally as possible with quotes on request.

As part of Meliá Hotels International, INNSiDE Manchester will operate the global ‘Stay Safe With Melia’ programme across the hotel, which guarantees the highest COVID-19 health and safety standards, in collaboration with Bureau Veritas - Visit Britain’s ‘We’re Good to Go’. Some of the measures put in place to prioritise guest and staff safety during this time include: a new signage system to inform customers and indicate how spaces will be used and the need for social distancing, installation of protective screens in reception and other public areas, sanitising stations and digital concierge.

BTN Europe’s annual rundown of the people, products, trends and developments shaping the business travel industry has named SilverDoor’s Orbi as one of the top developments to watch in the coming year.  

“At last the serviced apartments industry has a live booking tool that aggregates travel policy information. It’s been a long time coming but with Orbi, SilverDoor has worked hard to make it worthwhile,” says business travel journalist Catherine Chetwynd. 

With various new features launched in 2020, including a more powerful analytics function and the ability to search apartments by health and safety accreditations, Orbi was the first online platform of its kind to be launched by the serviced apartments industry. 

Offering the largest online inventory of instantly bookable apartments, in more than 160 cities worldwide, Orbi has benefited from subsequent integrations with expense management and virtual payment platforms SAP Concur and Conferma Pay, as well as with traveller tracking services International SOS and Anvil.  

SilverDoor’s Chief Customer Officer, Martin Klima, said of the integration “Ensuring we offer the best level of digitisation to our clients has always been a priority for SilverDoor, and this has been all the more critical for our clients in the past year. Developing technology that supports the health, safety and duty of care of all travellers is why we launched Orbi, and we are delighted it has been recognised by the team of ‘Hotlisters’ at BTN Europe” 

88 per cent of planners see irreplaceable quality of face-to-face meetings.

etc.venues survey provides interesting insights into latest industry thinking

73 per cent of event planners now think hybrid events will continue to be more common in future, up from 67 per cent when asked in May, while those who think this is just a temporary trend have gone down accordingly by 6 per cent.

The irreplaceable quality of face-to-face meetings was revealed when 88 per cent of event planners say they value face-to-face meetings more at the end of 2020, up from 77 per cent in May.

These are two of the many interesting insights from a recent survey with responses from over 400 event planners in the UK and USA by etc.venues, the leading UK based provider of urban non-residential event venues. Several questions included in previous research in May were asked again.

Adam Simpson, Director of Marketing and Sales in the USA says: “To quantify how these trends have continued to develop since May when we thought the barriers to meeting face-to-face were only temporary is fascinating and very helpful. As we go into another period of lockdown it will be interesting to see if this appetite continues to grow.”

In the latest survey, when asked where they think virtual meetings and events will be broadcast from throughout 2021, 20 per cent expected they would be from a professional studio set-up, 35 per cent said from an office using video conferencing and the remaining 45 per cent said it would be via Zoom from home.

Adam Simpson commented “As a hybrid and virtual events are increasingly established alongside live events, event planners are keen to refine and enhance the quality of presentation and the virtual audiences’ experience. In light of this we are expanding our studio offering and investing in the development of our virtual venue tours to help remote attendees feel more integrated with the live audience.”

www.etcvenues.co.uk

www.etcvenues.com 

Millennium Point announced today (6th January 2021) that it will become the first Covid-19 mass vaccination centre to operate in the Midlands.

The centre will be run by the NHS in Birmingham and Solihull as part of the region’s Covid-19 vaccination programme. It will be run on a strictly appointment only basis, with the NHS contacting people directly to book their appointments over the coming days.

Commenting on the announcement, Abbie Vlahakis, CEO at Millennium Point, said:

“We are very proud to be able to support NHS staff in delivering the Covid-19 vaccination programme in Birmingham. We are working closely with the NHS in Birmingham and Solihull, partners, staff and volunteers, to provide a crucial service to thousands of people across the region.

“It’s important that we’re clear with the public that this centre will be operating by appointment only, so they should not attend unless they have already been directly contacted by the NHS and have an appointment booked. We would like to thank everyone in advance for supporting us and the NHS to ensure that the centre can operate as efficiently as possible.

“Covid-19 has had a devastating impact on lives and livelihoods in Birmingham and the opening of this mass vaccination centre represents a vital next step in the region’s recovery from the pandemic. We are delighted that Millennium Point can play its part in making this happen.”

As part of its support for the vaccine centre, Birmingham City Council has gifted use of the multi-storey car park based on Jennens Road, to enable NHS patients attending their vaccination appointments to park free of charge. Millennium Point is also easily accessible on foot from New Street, Moor Street and Snow Hill Stations, is well served by local bus routes and is a 10 minute walk from the city centre.

As well as being a landmark building and events business, Millennium Point is an award winning not-for-profit Charitable Trust, with all profits from its activities as an events, conference and exhibition space being reinvested to support science, technology, engineering and maths (STEM) related projects, initiatives and organisations across the West Midlands.

Abbie Vlahakis continues: “The mission of our Charitable Trust is to advance science, technology, engineering and maths for the benefit of the public, so it’s a great honour to work in partnership with the NHS to deliver this ground-breaking vaccination programme. It’s thanks to incredible advances in research that we stand ready to roll-out the region’s biggest ever mass immunisation project and we’re committed to do all we can in support.”

Three leading venues in the Euston area of London are joining forces to promote the area as a prime location for events linked to healthcare.  BMA House, RCP and Wellcome Collection all use their profits to help larger medical organisations achieve their mission.  During this challenging time, they wanted to demonstrate their unity through a common goal.

Often described as the Medical Mile, the area around Euston is a hub of leading venues with strong links to local hospitals, practitioners and research institutes.  It is an ideal place for any form of meeting or event linked to not just medicine but also the wider healthcare and pharmaceutical sectors.  Specifically, the three venues will be collaborating, referring opportunities, supporting each other’s events and providing multi-site spaces for meetings as necessary.  Together they offer a wide range of delegate packages, hourly rates, digital and hybrid solutions, ensuring all client needs are met.

After an extremely challenging year with lots of industry changes, all 3 venues have successfully received the MIA AIM Secure Accreditation and Visit Britain Good to Go Accreditation making them COVID safe venues for the future.

Kat Winfield, Venue Manager, BMA House comments: “Medical and healthcare workers have continually showed their strength, resolve and professionalism throughout the COVID-19 pandemic and we are all extremely grateful for their dedication and commitment.  At the moment the greatest support we can offer is to stay at home and refrain from hosting events.  However, in time that will change and we are exploring all opportunities to support our clients.”

Fairouz Grzyb, Business Development Manager, Royal College of Physicians “When appropriate, we intend to come back stronger than ever, working as a collective to deliver the best possible experience for delegates and organisers alike.  In the meantime, we all offer extensive digital and hybrid packages to ensure that events continue and vital education, knowledge transfer and networking take place.”

Diana West, Sales Manager, Wellcome Collection concludes: “As a group, we offer a wide variety of event options.  We can work individually or across multiple sites and want above all to demonstrate our unity in challenging times.  We have extensive links into all areas of medicine, pharmaceuticals and the wider healthcare market, making us the ideal first call for any event across these sectors.”

 

This latest lockdown, combined with the prospect of no live events or meetings until later this year, threatens to close the doors of many venues and agencies for good.

Despite the Bounceback loans and furlough extension, they cannot survive without any income for almost a year.

It is now essential that the government immediately provides the industry with comprehensive and consistent financial support, accessible to the full range of affected businesses, which HBAA and other industry associations have campaigned for throughout the pandemic. The Treasury‘s announcement today that it is making money available to the hospitality sector as one-off grants, with more money for local authorities to cover other businesses, is welcome and we hope that most events organisations and all those in the supply chain will be eligible.

We also need a Re-skill and Re-equip fund to help train staff to run hybrid and virtual events and buy the equipment required. And we need support to train more Mental Health First Aiders who will be lifesavers as the level of impact and despair reaches its peak.

The widespread roll-out of vaccinations has given us a glimmer of hope. But for many businesses it will be too late.

www.hbaa.org.uk

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