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11/2020

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The Eastside Rooms has confirmed partnerships with both the HBAA and Capita Meetings & Events, bringing the new venue closer to the industry as it nears launch next year. The agreements wills see the venue become a member of the HBAA and join Capita’s Preferred Partnership Programme.

The partnerships are the latest in a number of agreements by the venue, including its support for the Event Management Apprenticeship Programme (EMAP) and its membership of ABPCO. The Eastside Rooms also recently announced a strategic agreement with On Productions, who are introducing new hybrid event and production infrastructure within the venue ahead of its launch.

“It’s been really important from the outset that we engage with the industry, and we’ve done our best to support causes and associations that fit in with our own values,” commented Leanne Bladen, Sales & Marketing Director, The Eastside Rooms. “A big part of this is supporting our agency partners and we’re delighted to be working with Capita as well as many others. The HBAA will also bring us closer to this community and we’re hoping to agree more partnerships with our peers there.”

The Eastside Rooms is scheduled to launch spring 2021, and has been designed, built and managed from the outset as an ‘ethical business’, Leanne explains: “Because of the way the venue has been funded, we’re committed from top to bottom to do business in an ethical way within our community. This also means our industry community. Its why we’re looking to forge partnerships that can be both mutually beneficial and beneficial for the greater good.”

Twickenham Stadium has launched a new broadcast area called The Studio, allowing for hybrid and digital events to achieve a higher level of production. The Studio features state of the art, broadcast media quality, hardware and software, enabling event organisers to create richer content for digital first events.

The centre piece of The Studio is its state-of-the-art ‘smart studio’ managed by Eclipse. The area features a 7.5m x 3.5m LED backdrop, full broadcast appropriate lighting rig, cameras, content and design facilitation. There is also a separate green room facility situated just above the studio, also for use by event planners.

With the industry continuing to be influenced by the global pandemic, The Studio offers event organisers the flexibility to create hybrid meetings, but also quickly switch to broadcast content if needed. The Studio is designed as a fully Covid-19 secure environment in keeping with the rest of the stadium and comes serviced by an experienced crew.

“As with all innovations at Twickenham, we’ve worked closely with our clients, as well as the team at Eclipse, to create a space that is fit for the next evolution of event organisers,” comments Nils Braude, Managing Director, Twickenham Experience Ltd. “Organisers now need to be both event professionals and media experts. Through The Studio, we can now give them more support and more options, throughout the stadium, as their event evolves. Most importantly, we’re able to offer them quality and high-end production at every level.”

As well as live broadcasting, The Studio can be used to pre-record content, with specifically designed, branded and bespoke backdrops, produce high quality webcasts, and even video conferencing, with the capabilities of feeding in multiple speakers from anywhere in the world into the main studio

“As a venue we need to adapt to a new event world and there is real demand for innovations like The Studio,” concludes Nils. “We’re looking forward to working with the team at Eclipse to support our clients do something really extraordinary.”

www.twickenhamstadium.com/studio

Inntel included in London Stock Exchange Group’s ‘1000 Companies to Inspire Britain’ 2020 report

Inntel has been identified as one of London Stock Exchange Group’s ‘1000 Companies to Inspire Britain’ 2020. The report recognises dynamic small and medium size companies that have demonstrated innovative methods to outperform their sector peers. Further details on the 1000 Companies to Inspire Britain report and methodology can be found online at www.1000companies.com

Douglas O’Neill, CEO, Inntel:

“To be included in the ‘1000 Companies to Inspire Britain’ is wonderful recognition for all the hard work delivered by the Inntel team, especially during these challenging times. At Inntel, we continuously evolve and adapt to the changing market place, which has put us in a very strong position to weather the current storm. I am immensely proud of this achievement by the team and look forward to working with them to Inspire Britain in the future.”

David Schwimmer, CEO, London Stock Exchange Group:

“This report highlights the vital role of SMEs in driving economic growth, leading innovation and providing jobs across the UK. In this challenging year for businesses, it is more important than ever to shine a light on these stories of resilience and entrepreneurship. The success of UK SMEs is crucial as we rebuild a post COVID-19 economy, and London Stock Exchange Group is committed to helping growth companies achieve their potential.”

The Rt Hon John Glen MP, Economic Secretary to the Treasury:

“SMEs are the engine room of our economy. They have risen to the immense challenges of this year with resilience and ingenuity, and we are proud to support them with one of the most generous and comprehensive packages for businesses anywhere in the world. It is more important than ever that we champion the companies in this year’s 1000 Companies to Inspire Britain report and many others like them – they are creating jobs, spurring on our economic recovery, and building the industries of the future.”  

Your Virtual Events (www.yourvirtualevents.co.uk) utilises the companies platform, and their in-house Project Managers & Virtual Technicians.

Conference Care Director Chris Peacock explains – “During lockdown we’ve been significantly impacted by physical events falling off a cliff edge – just like many other agencies and venues out there. However, using this time to turn the company on its head and dive into virtual has been an amazing learning experience. We’ve been able to retrain many of our existing events team, who are now supporting clients as Project Managers and Technicians. Conference Care has now delivered over 70 events to delegates in 25 countries and in 12 different languages – now it’s time to bring our knowledge and skills to help other agents and venues who have seen their live events turnover decimated.”

He continues, “Rather than declining or just referring business to a platform provider, agents and venues can lead the whole sales cycle and beyond, keeping their client relationships live and meaningful - fully supported by our team under the Your Virtual Events banner from start to finish. Pricing is simple and transparent, and everything is commissionable. Also, we’ll pay commission as soon as we get paid, nobody has to wait until after the event so it’s much better for their cashflow.

Commercial agreements will be in place, so that everyone knows where they stand. I want our industry to still be around this time next year, for agents & venues to keep their clients and not lose the relationships they’ve built up over many years. If we can help other companies to bridge the gap by offering a great product and services that they can sell, then we hope more of them will make it through.”

Platform demos are now available, email sales@yourvirtualevents.co.uk or through the website www.yourvirtualevents.co.uk

 

HBAA is writing to the Chancellor of the Exchequer to ask him to create a ‘Re-Skill and Re-Equip’ fund to help many viable businesses across various industry sectors to Re-Skill their staff and Re-Equip their companies to enable them to adapt and stay in business.

Juliet Price, Consultant Executive Director of HBAA which represents more than 300 UK member organisations including over 100 agency and 225 venue members who work collaboratively in the business events, accommodation, meetings and events sector, says: “HBAA is committed to supporting our members in diversifying their businesses to survive the pandemic and have greater viability in the long term. Companies involved in delivering meetings and events, the venues themselves and professional freelancers are unable to arrange, host or work on live events. They are having to adapt to stay in business by creating virtual and hybrid events which for many, involves acquiring a completely new skill set and knowledge base.

“Despite having almost no income from their usual activities purely due to restrictions imposed by the government to control coronavirus, businesses are having to find money to invest in training and equipment to be able to help clients to run professionally presented virtual and hybrid events, just like the recent Conservative and other political party conferences.

“This is not about retraining people for different industries such as cybersecurity. This is to invest in re-skilling staff so that they can be retained in their existing industries to meet growing demand for new ways of working, interacting and engaging, as well as a more secure future.

“It applies not only to the whole of the £84bn events industry which is united as #OneIndustryOneVoice, but also to many other sectors including the theatre and music industries where production staff and venues have also been retraining and re-equipped to run virtual concerts and shows.

“The CBI recently stated that nine in ten workers will need to learn new skills or be retrained over the next decade because the changing nature of the economy is transforming the skills required for many jobs.  That is already apparent in the events industry so let us receive the funding now to keep our experienced people and support them in becoming futurefit.”

HBAA is one of 24 organisations involved in the Business Visits and Events Partnership (BVEP). Caroline Jackson, BVEP Vice Chair, who leads the industry’s Skills, Talent, Diversity & Inclusion working group commented “The decimated events industry needs targeted Government support that includes specialist training and equipment. The multi-skilled and experienced people whose work has been halted because of the pandemic restrictions recognise the primacy to protect people’s health. 

“With little or no income, training and equipment to move online and prepare for a return to live and hybrid event recovery would be productive and motivating. 

“Current government schemes are geared towards large employers and those at the outset of their careers. Venues, agencies and freelancers need funding to develop the ‘re-skilling’ opportunities the government talks about. We need action now, please.”

Mental Health First Aiders

Juliet Price also said that the Re-Skill and Re-Equip Fund should additionally support every industry by training more people in the workplace to be Mental Health First Aiders to meet an immediate need.

“Almost one in five adults (19.2%) were likely to be experiencing some form of depression during the coronavirus (COVID-19) pandemic in June 2020; this had almost doubled from around 1 in 10 (9.7%) before the pandemic (July 2019 to March 2020), according to the Office for National Statistics in August.

“Now, following six months of lockdown and restricted living, concerns over job security and the viability of businesses, financial worries and the overarching welfare of family and loved ones have all added to the pandemic’s significant detrimental impact on the mental health of many thousands of people.

“The need is so much greater now. MHFA England recommends that every organisation should be equipped with at least one trained mental health first aider for every 10 employees. The Re-Skill and Re-Equip Fund could support training to ensure that many more people are trained mental health first aiders, able to assist their colleagues in need.”

#hbaafuturefit

www.hbaa.org.uk

Juliet Price, Consultant Executive Director, HBAA commented; “At last the Chancellor has given us clear longer term information at an earlier stage so that the industry can plan ahead and not just wait with uncertainty until the end of lockdown.

“Yes, it would have been better to have had this available and announced before many jobs were lost and businesses jeopardised. However, added to the news today that  the  revised guidance allows  ‘necessary’ meetings for less than 30 to continue being held at permitted venues in England, we now have positive steps forward for many business events and meetings companies, their staff, and the self-employed.

“Additionally, it was a welcome relief to see special mention of the events industry sector in the government’s instruction to local authorities when distributing the discretionary funding pot.  We need every possible support to keep all the talented people in our industry, including training them to work on hybrid and virtual meetings until major live events can begin again.”

Bristol hoteliers say furlough isn’t enough for second lockdown

Hoteliers in Bristol say the Government should do more to support them during the forthcoming second lockdown to help cover their essential running costs.

The Bristol Hoteliers Association (BHA) says the extension of the furlough scheme – and the return to the Government paying 80 percent of wages – is very welcome.

But many businesses will still find the new lockdown – due to last until December 4 at least – very challenging because of ongoing costs that they have.

BHA Chair Raphael Herzog said: “Bristol hotels ran at around 50 percent occupancy in October, which was encouraging.

“But now we are being forced to close our hotels again and were comforted a little by the news about the furlough scheme, but this is the very least that the Government can do.

“We still have to retain staff to keep our buildings secure, to answer the phones and deal with enquiries, maintain the grounds and ensure that the hotels are regularly cleaned.

“We will have no revenue coming in, yet we have to pay for the staff and that’s not even thinking about all the other regular outgoings, like maintenance and building contracts, electricity, pumps for the pool and so on. The £3,000 a month grant is simply not enough to cover our costs.

“For businesses that are being forced to close, we feel that the Government should provide more funding to help with these essential costs in addition to paying 80% of the payroll, and businesses can top up the remaining 20% for.

“As things stand, this new lockdown is due to run until December 4 but there are already some reports suggesting it could be extended further.

“This uncertainty and lack of clarity makes it very difficult for us to plan ahead, so any further support that we can get from the Government will be a huge help towards giving our businesses a better chance of surviving.”

He added that the hospitality sector’s case for further support is strengthened even further because the industry is being targeted despite evidence suggesting that it is responsible for only a small percentage of traceable infections outside the home.

He said: “Public Health England statistics for week 44 showed that food outlets and restaurants accounted for just two percent of traceable infections.

“Schools and universities account for 22 percent – nearly a quarter – of traceable infections, yet we are being instructed to close and they are allowed to remain open.”

He added: “I expect around a dozen hotels will try to stay open to support people who need to travel for work.”

He urged people to follow the Government guidelines, no matter how inconvenient or difficult it might be, so that the lockdown restrictions can be eased as soon as possible.

He also referred to reports of around 700 people attending a rave last weekend just outside Bristol.

He said: “If people just acted sensibly and followed the ruled, like we do in our hotels, I am sure that the situation would not be as difficult as it is now.

“Sadly, some people – like those who attended the rave last weekend – just want to have fun but they don’t think about the devastating impact their irresponsible actions are having on the livelihood and lives of so many others.”

 

SilverDoor has today announced the appointment of Global corporate travel management specialist, Pauline Houston, as Vice President of Business Development.

Former Vice President of Global Commercial Enablement at BCD Travel, Pauline brings 20 years’ experience in the TMC, Meetings and Events, and Hotel sales sectors and will join the senior management team of the global serviced apartment agent.

Fortifying their senior team with a clear eye on growth and global expansion, the move leaves no doubt that SilverDoor is arming itself to capitalise on the appeal of apartments in the post-pandemic economy.

Having consulted for, and worked with, a large number of the top FTSE 250 and Fortune 500 companies, Pauline will be integral in implementing SilverDoor’s five-year strategy to expand its global client base and office network.

A major player in corporate travel management, Pauline has worked with numerous industry organisations including the Institute of Travel Management, Women in Travel and GBTA, regularly contributes to industry publications, consults on hotel industry boards and supports a number of mentorship programmes.

Earlier this year, she also launched HUGS UK, a volunteer, not for profit organisation with the primary aim of helping hotel, travel and events industry individuals who have been displaced by the pandemic to be well equipped to secure their next role by promoting supporting organisations, job openings, training, and development opportunities.

SilverDoor Group CEO Stuart Winstone said of the appointment:

“I'm absolutely delighted to be welcoming someone with Pauline's extensive experience to SilverDoor. I can think of very few people who are as well-respected and knowledgeable in corporate travel procurement and booking technology as Pauline.

“Pauline will bring a level of insight and strategic expertise that we are confident will help us further consolidate our position as the world’s leading serviced apartment agent, and capitalise on the huge growth potential that serviced apartments have in the coming months and years”

Pauline Houston went on to say:

“As we go through the pandemic, the benefits of serviced apartments are now more widely recognised by travel managers and business travel management companies than ever before. This makes it a very exciting time for me to join SilverDoor, who have always had a very strong reputation in this sector.

“I very much look forward to being part of the team who lead this next important journey in SilverDoor's growth and development. I believe apartments are really going to have their moment and I am extremely excited to be part of it”

Pauline will be working remotely with regular travel between SilverDoor’s five global offices and to see clients and prospects in all global regions. 

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