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10/2018

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A three star hotel in Dunstable has this month appointed Laura Leary as its new General Manager.

The experienced hotelier from Surrey, will lead operations at Holiday Inn Express Dunstable which is operated by the UK’s leading independent hotel management company – RBH.

Laura takes on this role following five years’ experience at Holiday Inn Express London – Epsom Downs, which is also part the RBH portfolio.

Within her role Laura will lead operations at the 120-bed hotel, which boasts a restaurant, bar and four conference and meeting rooms suitable for up to 50 guests.

Laura Leary, General Manager of Holiday Inn Express Dunstable, said:

I have over 14 years’ experience working within the hotel industry and have worked my way up through the ranks to reach management level.

I’ve worked at properties within the RBH portfolio since 2012 and I’m excited to bring enthusiasm and experience to my new role at General Manager at Holiday Inn Express Dunstable.”

The GTMC has appointed Leigh Cowlishaw of Capita Travel and Events as chair of its Conference and Events Strategy Group.

Cowlishaw, director of proposition – accommodation and meetings at Capita Travel and Events, brings a wealth of industry experience and a passion for improving the professionalism and awareness of the MICE sector within corporate travel and joins fellow GTMC Executive Board member and Capita CCO Trevor Elswood in leading a GTMC Strategy Group. As former chair and current board member of the HBAA where Cowlishaw also led the Technology, Innovation and Sustainability committee, Cowlishaw has a career history that enables her to view the sector from the perspective of all involved parties.

Leigh Cowlishaw, chair of the GTMC Conference and Events Strategy Group, said:

“I’m proud to have been appointed to this role. Meetings, Conferences and Events is a sector I’m hugely passionate about. It’s an area of great opportunity, and natural fit, for TMCs; where, if done well, TMCs enable consolidation of services and full visibility of spend. I look forward to working alongside my TMC peers to boost awareness and success by building upon the great work already taking place and supported by the HBAA Code of Practice.” 

Adrian Parkes, CEO, GTMC, added:

“Leigh’s depth of industry experience makes her the ideal choice for this role. With a career that has spanned meetings and events, accommodation agency and hotel operations, hotel sales management, and more, Leigh has the perfect perspective from which to successfully lead this strategy group.

“We launched the Conference and Events Strategy Group earlier this year, as well as becoming a member of the Business Visits and Events Partnership (BVEP) to address the growing economic opportunities in the sector and increasing trend towards TMCs’ widening remit. I look forward to working alongside Leigh in developing MICE activity and expertise within the business travel sector.”

Representing a diverse range of travel management companies – from global companies to small independent specialists and top regional agencies – GTMC, originally founded in 1967, is the voice of business travel and acts to lobby those who have an impact on the business travel community, together with promoting the activities of its members as the best in quality and value to the business traveller.

For more information on GTMC please visit:

www.gtmc.org or call 020 3657 7010 or email info@gtmc.org

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Following record occupancy numbers, an Edinburgh hotel has significantly expanded to become the largest independent hotel in the city.

Ten Hill Place Hotel, BW Premier Collection, in the heart of Edinburgh’s Old Town, has increased its number of rooms by nearly 70% to take its total offering to 129 rooms.

The hotel is adjacent to buildings owned by the Royal College of Surgeons of Edinburgh and these neighbouring properties were carefully renovated as part of the development.

The expansion continues the ongoing relationship between the hotel and the college, with all profits made from the venue going back into the training of surgeons. The hotel has grown in popularity year on year and with an 88% occupancy rate, with more people than ever helping to fund the education and assessment of medical students in Scotland.

As part of the expansion, the onsite restaurant and wine bar has also seen an increase in capacity, with 150 diners now able to enjoy the freshly cooked meals. The kitchen was designed and kitted out by former Hotel Chef of the Year Alan Dickson, meaning that both hotel guests and Edinburgh residents are provided with the best possible culinary experience.

The hotel is run by the college’s commercial arm, Surgeons Quarter, and Scott Mitchell, its Commercial Director, said: “Work of this nature is always hugely exciting but it can be equally stressful too, especially in hospitality.

“But credit to our team and our contractors who have helped make it a smooth process, with guests, delegates and visitors benefiting as a result.

“In turn, our expansion will give us a greater platform to generate the profits that go directly towards improving lives for surgical patients all around the world – including those in areas of conflict and extreme poverty.

“We are hopeful that the expansion will enable the hotel to deliver its full potential, furthering what we already currently provide, our food and drinks offering, assisting our charitable aims and boosting tourism and hospitality jobs in Edinburgh.”

Rob Paterson, CEO at Best Western Great Britain, said: “It’s fantastic to see Ten Hill Place, BW Premier Collection build on its years of continued success to become Edinburgh’s largest independent hotel. The hotel has long provided the Scottish capital with a quality, cosy and convenient place to stay and these new developments mean they’ll be able to provide their excellent service to even more visitors going forward.

“Best Western members are investing for the future and changing for the better and the renovations at Ten Hill Place, BW Premier Collection are an example of how we are delivering more to our guests.”

Best Western Great Britain’s members have invested over £210m since 2015 improving properties and guest experiences.

To find out more about Ten Hill Place, BW Premier Collection, or to book a room, visit: https://www.bestwestern.co.uk/hotels/ten-hill-place-hotel-bw-premier-collection-84207

Following record occupancy numbers, an Edinburgh hotel has significantly expanded to become the largest independent hotel in the city.

Ten Hill Place Hotel, BW Premier Collection, in the heart of Edinburgh’s Old Town, has increased its number of rooms by nearly 70% to take its total offering to 129 rooms.

The hotel is adjacent to buildings owned by the Royal College of Surgeons of Edinburgh and these neighbouring properties were carefully renovated as part of the development.

The expansion continues the ongoing relationship between the hotel and the college, with all profits made from the venue going back into the training of surgeons. The hotel has grown in popularity year on year and with an 88% occupancy rate, with more people than ever helping to fund the education and assessment of medical students in Scotland.

As part of the expansion, the onsite restaurant and wine bar has also seen an increase in capacity, with 150 diners now able to enjoy the freshly cooked meals. The kitchen was designed and kitted out by former Hotel Chef of the Year Alan Dickson, meaning that both hotel guests and Edinburgh residents are provided with the best possible culinary experience.

The hotel is run by the college’s commercial arm, Surgeons Quarter, and Scott Mitchell, its Commercial Director, said: “Work of this nature is always hugely exciting but it can be equally stressful too, especially in hospitality.

“But credit to our team and our contractors who have helped make it a smooth process, with guests, delegates and visitors benefiting as a result.

“In turn, our expansion will give us a greater platform to generate the profits that go directly towards improving lives for surgical patients all around the world – including those in areas of conflict and extreme poverty.

“We are hopeful that the expansion will enable the hotel to deliver its full potential, furthering what we already currently provide, our food and drinks offering, assisting our charitable aims and boosting tourism and hospitality jobs in Edinburgh.”

Rob Paterson, CEO at Best Western Great Britain, said: “It’s fantastic to see Ten Hill Place, BW Premier Collection build on its years of continued success to become Edinburgh’s largest independent hotel. The hotel has long provided the Scottish capital with a quality, cosy and convenient place to stay and these new developments mean they’ll be able to provide their excellent service to even more visitors going forward.

“Best Western members are investing for the future and changing for the better and the renovations at Ten Hill Place, BW Premier Collection are an example of how we are delivering more to our guests.”

Best Western Great Britain’s members have invested over £210m since 2015 improving properties and guest experiences.

To find out more about Ten Hill Place, BW Premier Collection, or to book a room, visit: https://www.bestwestern.co.uk/hotels/ten-hill-place-hotel-bw-premier-collection-84207

 

Best Western Great Britain has announced it is on target for a record recruitment year, driven significantly by the popularity of its new range of soft brands. 

In just three years Best Western has grown from a hard-branded membership organisation with three brand choices, to providing 11 brand options including the new soft brands: BW Premier Collection (upscale), BW Signature Collection (upper midscale) and Sure Hotel Collection by Best Western (midscale), which have accounted for over 80% of new applications this year.

Mark Stanley, Head of Hotel Development for Best Western Great Britain, said: “Our soft brands have undoubtedly supercharged the hotel pipeline. We have seen a significant surge in interest and demand with their lighter touch, flexible approach to membership proving incredibly popular for owners, operators and investors. I think the fact we now have soft brand options from midscale to upscale has changed the conversation and 2019 is already looking incredibly healthy too for enquiries and pipeline.

“We are the home of the independent hotelier in Great Britain. We are investing heavily in new sales, marketing and revenue technologies which we believe will lead the market in the next 12 to 18 months and make our membership even more attractive. We are having conversations with hotels from five star to economy, because we have proven we can drive total revenue and optimise costs across all market segments. It’s an exciting time to be involved with evolution of Best Western in Great Britain and in the independent hotel sector.”

This year, Best Western also announced that its member hotels had invested an estimated £214m since 2015, signalling confidence in the market as the brand celebrates another successful year. This investment demonstrates to guests that Best Western remains committed to increasing NPS scores, raising brand standards and improving guest experiences, at the same time as increasing the diversity and range of its membership.

For more information on Best Western, or to book, please visit: www.bestwestern.co.uk

Travellers aged 18-24 have visited more overseas destinations in the last five years than they have in the UK, according to a new study by Best Western Great Britain.

The research explored UK travel trends, revealing the holiday habits of the nation and the main influences on their choice of holiday destination.

The study found that people between 18 and 24 years old have seen more destinations abroad than they have in the UK. This generation, on average, has visited four places overseas, while only visiting two locations in their home country.

It’s not all bad for Blighty though. In general, one in four people surveyed (25%) say they have visited three UK destinations in the past five years, whilst a similar amount (24%) said that they haven’t visited any overseas destinations, indicating that UK tourism is still alive and well, despite global travel taking priority among younger travellers.

People aged over 55 years are the most likely to have not visited a destination abroad in the last five years (29%). This decision could be down to the price difference between a UK and international break, with this age group stating price as the main influence that persuades them to visit a UK tourist destination. 

The research also explored Brits’ major motivations for choosing their holiday destination. Over half (57%) of those in Yorkshire stated that they are most influenced by price when considering a vacation – just higher than the national average of 54%.

The Top 10 influences on booking a UK break are:

●        Price (54%)

●        Attractions/landmarks (52%)

●        Views (49%)

●        Hotels / accommodation (39%)

●        Weather (39%)

●        Food and drink (29%)

●        Culture (23%)

●        Accessibility i.e. good transport links (22%)

●        Proximity to home (19%)

●        Nostalgia (19%)

 

Rob Paterson, CEO at Best Western Great Britain, said: “It was fascinating to learn which factors Brits consider the most when choosing where to travel.

“Sometimes we can be guilty of prioritising overseas travel and forgetting about the wonderful places closer to home. Staycations allow you to get away and explore our beautiful country, without the usual high costs and stress of travelling abroad. There is more to explore in Great Britain so for your next holiday, why not consider visiting some of our own brilliant destinations?”

To plan your Great British getaway, visit the Best Western Great Britain website: https://www.bestwestern.co.uk/

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