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06/2018

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Lime Venue Portfolio has unveiled new industry research that sheds light on the changing buying habits of exhibitors. The research, commissioned in partnership with Display Wizard, showed that the biggest overall trend is the continuing focus of exhibition organisers on return on investment (ROI).

The survey was commissioned by the venue group to focus on the key motivators for companies going to exhibitions, and the clear ROI agenda was established throughout. For example, 63% of respondents chose ‘Quality of Attendees’ as more important than the 18% of people who chose ‘Volume of Attendees’. The second most important factor in organising an event was ‘Cost’ at 53%, further endorsing the focus on quality versus benefit. ‘Industry’ and ‘Location’ were a joint third, each with 40% of the vote, showing that geographical and sector-led decisions are still a motivational force when booking a venue.

In terms of activity on site, the survey also showed an intelligent approach to exhibiting, with 82% prioritising ‘Meet New Customers’, 63% choosing ‘Build Brand Awareness’, and 43% using the forum to ‘Meet Existing Customers’, as the main priorities for success. Exhibitors’ own marketing also represented an increased focus on gaining returns outside of exhibition day and throughout the annual cycle of the event; 19% of exhibitors choosing to market between 6 to 12 months out, 18% between 4 to 6 months out, and 22% between 2 to 4 months out.

“The research shows a really mature approach to exhibition activity from businesses,” commented Jenner Carter, Head of Marketing, Lime Venue Portfolio. “It demonstrates a good approach to pre-event marketing, clear identifiable objectives on site, and a focus on ROI. It’s good news for the exhibition sector as we are celebrating the very best of exhibitions during Global Exhibitions Day.”

The upshot of much of the survey responses was further established through the investment budgets allocated to exhibitions by businesses. In terms of marketing, 28% of exhibitors allocate around 5% to marketing spend, 36% allocating 5 to 10% of the overall budget and 23% allocating 10 to 20%. 75% of all businesses also commented that they would increase engagement with exhibitions in the future.

 

Venue finding and event management agency Conference Care are sad to bid farewell to their Head of Finance, Stephen Usher as he retires to Cyprus at the end of June.

Usher has been a key figure in the meeting and events industry, beginning his career 41 years ago as a trainee manager in London. He became General Manager of the Canterbury Hotel at the age of 23, and continued to be GM of further hotels including The Royal Court, Coventry and Ullesthorpe Court Hotel. He founded his own conference booking and event management agency, House of Usher, in 1995, and also served positions in the HBAA of both Treasurer, and subsequently Chair in 2010.

‘I had worked alongside Stephen for many years and recognised how valuable his knowledge and expertise would be to the company; we were delighted when he joined the team in 2015’ Said Chris Peacock, Director. ‘His leadership of the Finance Team has had an incredibly positive impact helping to define and strengthen our processes.’

‘Spending the last three years with the amazing team at Conference Care has been a fantastic way to complement a varied and exciting career’ said Usher, ‘I am now looking forward to the new ‘challenge’ of my position as Chairman of the Local Residents Association in Argaka, Cyprus, which I hope will be no more taxing than enjoying the local Mediterranean produce and watching the fishing boats go by!’

An announcement regarding a successor will follow shortly.

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