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03/2018

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The Conference and Hospitality Show (CHS18) is returning on Tuesday 24 April to Leeds first direct arena. The flagship show for CHS Group is set for its biggest year yet, with 35 per cent of the exhibitors being brand new additions for 2018.

Now in its 9th year, the Conference and Hospitality Show is one of the UK’s leading shows for event organisers, venue finders and PAs. Providing attendees with the opportunity to meet over 200 national suppliers under one roof, the show has firmly established its roots in Leeds.

With new exhibitors including Lime Venues Portfolio, The Grand Brighton, Visit Bristol and Venues of Excellence, the 2018 show is set to rock Leeds once again with an incredible range of independent hotels, tech and event suppliers along with a diverse selection of groups.

2018 will also see the shows first industry ‘meet ups’ held throughout the day at the VIP Rockstar Bar, offering visitors an opportunity to speak to industry professionals one-on-one in a relaxed environment. The ‘meet ups’ are designed to host a range of industry groups, including the Association of Independent Event Agents (AIEA), Delegate Wranglers, EventProfs who Learn (EWL) and a meet up specifically for PAs from across the UK.

Attendees will be able to explore the exclusive Little Black Book Zone, which returns after a successful inaugural year in 2017. Dubbed the ‘go-to’ place for bookers looking to access restaurants, bars and private members clubs, this year sees the space expanded in a response to increased demand from exhibitors and attendees.

A wide variety of suppliers will also feature, including specialist event company Off Limits Group and national entertainment agency Trevor George Entertainment. Thrill-seeking types will likely steer towards Lotus Driving Academy, whilst luxury tipi supplier Big Chief Tipis will be in attendance to provide an alternative to the run-of-the-mill marquee.

CHS18 will welcome a number of guest speakers, including Julia Charles-Wiginton, an entrepreneur and event organiser who creates amazing events for a host of blue chip corporate companies and celebrities. She will share her inspiring experience following her Dragon’s Den appearance as the first ever person to accept and then reject the deal offered by four dragons.

Abigail Jones, Executive Assistant to Partners at Freshfields Bruckhaus Deringer Law Firm will provide insight to EAs and PAs in attendance. Abigail, who has been shortlisted for PA of The Year for 2016 and 2017, will explore the necessity of managing upwards in a demanding sector and give advice on how to handle providing an EA/PA service to a high pressure boss.

Whilst the Event Management Stream will welcome Jake Hernadez, an international crisis and security consultant, to conduct a session which will likely be hotly anticipated in light of recent events. He will provide a practical guide for events professionals on how to perform necessary security checks when planning an event.

Emma Cartmell, Chief Executive Officer at CHS Group commented:

“We are absolutely delighted to bring the CHS18 back to Leeds and re-affirm our commitment to the city as a fantastic conferencing destination.

Not only do the first direct arena provide us with a brilliant venue, but we are indebted to the organisations which have provided continual support for the show. LeedsBID, Conference Leeds and Leeds Hotels and Venues Association, along with local suppliers and media partners, which have all been a key part of our journey.

We’ve got plenty of exciting new additions for CHS18, including hosting a series of industry ‘meet ups’ in the VIP bar which we hope will be a great success.

Visitor sign ups are already higher than any year previously and it’s great to see a number of high calibre buyers included in that – roll on CHS18!”

Complimentary VIP tickets are available for event planners, venue finders, PA/EAs and offer a whole host of benefits and extras on the day, including access to the VIP Rockstar Bar, complimentary food and beverages, a VIP goody bag and other treats. A VIP Pack will also be sent prior to the show with special prize draws only available to VIPs. Complimentary accommodation is available for VIPs who need to travel for over an hour to Leeds. For more information visit www.chs18.co.uk/which-ticket-is-for-you/.

CHS18, Tuesday 24th April, Leeds first direct Arena.

www.chs18.co.uk

Wyboston Lakes Resort, the UK’s largest privately owned single site conference and leisure venue, located on 380 acres between Cambridge and Milton Keynes, today announced its plans to spend over £3million on its Premium Conference Venue. This will bring the total investment in the Resort to over £10m in the last few years and is part of the long term continued reinvestment strategy. 

This purpose built residential Conference venue offers premium meeting and event facilities with a full spectrum of residential and non-residential events. It has built a large and diverse portfolio of customers in the UK and increasingly from overseas, ranging from FTSE Top 250 companies and government departments to SMEs, charities, associations and not-for-profit organisations. 

The investment will bring added flexibility, creative flare, outdoor space, inspirational meeting areas, including the latest tech and a state of the art conference room large enough to host events for up to 300 delegates. ½ million pounds is being invested specifically in to the IT network .

Steve Jones, Operations Director at Wyboston Lakes comments, “The investment into our premium conference venue signifies our long term plans for this venue by investing in it to give us a competitive advantage and preparing it for the next 10 years of business. In the coming decade we must appeal to the millennial and Gen Y market to ensure we remain competitive and keep winning business.  These new bookers and delegates seek out unique experiences, put an emphasis on technology, look for quality and memorable touches as well as local accents such as regional dishes on the menus and the provenance of the food being clearly identifiable. These elements have been included within the overall design and are a key requirement for us as we roll out this project.  ”

More details on the investment plans will be released soon.

Following the news that Clean the World has appointed Emma Cartmell as a UK ambassador, we caught up with their chief sustainability officer and executive director for Canada and Europe, Pierre Daigneaut:

 

What is Clean the World?

“Clean the World is an organisation that was set up with a two part mission: to reduce the waste created by discarded soap and shampoo products; and to prevent the millions of deaths caused by hygiene related illnesses every year. We achieve this by working with hotels across the globe to collect their waste soap and shampoo products. We recycle them through a third-party tested and approved sanitization process and then we distribute the repurposed soap worldwide through non-governmental partnerships and to domestic homeless shelters.”

 

Why have you joined forces with Emma Cartmell and CHS Group

“We currently work with over 5000 hotels across the globe, but only 20 in the UK and Ireland, so we are really keen to see more UK hotels join our programme.

“Emma and her team have a great presence in the UK that we can tap in to. They work with all the key industry associations, booking agents and venue finders. They also have a huge network of venues – especially the independent ones that would be harder for us to find and make contact with. CHS will be helping us spread the word to venues to encourage them to get on board, and also to their network of venue finders and event buyers who, once aware of the programme, can drive it from the other side and encourage their venues to become part of the programme.”

 

What can hotels do to help?

“Sign up! It’s an easy process, with a monthly fee that is based on the number of rooms in the property. A hotel simply completes the registration form, we send them some bins and they start to collect their discarded soaps and plastic shampoo bottles. When the bins are halfway full, we provide them with UPS shipping labels and new bins.

“It’s a great CSR benefit and one that venues should be really proud to promote. Being part of the programme gives venues the edge and a great point of difference to their competitors.

“More and more corporate companies are asking for green, sustainable events and this is one way in which a hotel can comply.”

 

What can event organisers do to help?

“Event organisers can help in so many ways – firstly they can ask their venues if they are part of the programme, and if not, why not! As event organisers start asking their venues about the programme, awareness grows and more and more venues will be encouraged to sign up.

“Event organisers can also pay a one off fee for their chosen hotel to be part of the programme for a month – whilst their event is being held. Finally, organisers could incorporate a ‘hygiene pack’ building session as a team building element of their event. We supply boxes of products and then the delegates create an assembly line and create the packs. It’s a brilliant activity and a great way for teams to work together. We see teams get very competitive and have loads of fun whilst creating something they know is really worthwhile and will have a lasting impact. How many other teambuilding activities could actually save someone’s life?”

In a clear demonstration of Imago Venues’ focus on personal development and growth, Hayley Hardy has been promoted to Senior Business Development Manager.  The promotion is the next step in Hayley’s 13-year long career path with the East Midland’s based venue portfolio.

Hayley joined Imago Venues as a waitress in 2005 since when she has taken on a host of training opportunities and roles that saw her progress through the reception and event co-ordination teams to become a business development manager in 2013.  For the last year she has been acting revenue manager but returns to lead the business development team from March 2018.

“We are so proud of Hayley’s progress.  She has been passionate and focused on using every opportunity available to grow personally and commercially,” comments head of sales and marketing, Emma Boynton.  “This promotion is a testament to all that hard work, it is well deserved, and I am confident that she will do as well there as she has done in her other roles within the business.  In particular, the last 12 months covering the revenue management role has been challenging, it has shown her a new side to the business and developed a real appreciation of our commercial needs.  Such experience will serve Hayley well in her new role and I am excited to see the energy and enthusiasm she will bring to the role.”

Hayley responded saying: “Taking on this role will be a challenge for me but it is one I relish.  Since my first days here at Imago I have sought new ways to grow and test myself.  I have been supported throughout by great training opportunities and open-minded managers, who have been willing to let me develop and move forward.  The whole company is driven by the positive and supportive attitude of a team that I am proud to be part of.  It shines through in the customer service reviews we regularly receive from clients and I look forward to playing more of a part in that as I move forward in this senior role.”

Hayley takes over from Helen Cuddy (nee Lowrie), who will be supporting the team in a more consultative role moving forward, making best use of her industry and agency experience, particularly at events such as The Meetings Show.

Imago Venues brings together Loughborough University’s conference and events venues under one brand.  They provide high quality meeting spaces, venues and accommodation along with world leading sports and leisure facilities.

For more information visit www.welcometoimago.com or call 01509 633030.

The Meetings Show has strengthened its hosted buyer team ahead of the sixth edition of the show on 27 & 28 June 2018, with two new managers joining from fellow Centaur Media event The Business Travel Show.

Della Penfold joins as hosted buyer programme manager, with responsibility for recruitment of hosted buyers and group coordinators, after three years working on The Business Travel Show and with more than eight years’ experience in sales. Della also brings a team of four telemarketers to work on The Meetings Show, in the lead-up to this year’s event.

Graham Angus will be taking on the role of hosted buyer manager to lead on the logistics of the programme, having held the same role on The Business Travel Show for the past six years.

The strengthening of the hosted buyer team comes as the show is forecasting its highest number of hosted buyer applications to date. A new two-day format, with more streamlined attendance options has so far resulted in a 38% increase year-on-year in applications since registration opened in February.

The Meetings Show has also grown its commercial team, with the appointment of Brett Dempsey as international account manager and the promotions of Ross Barker to commercial director and Jack Marczewski to account director.

Brett brings six years of international sales experience in exhibitions, while the promotions of Ross and Jack follow the most commercially successful Meetings Show to date in 2017.

The leading event for the UK inbound and outbound meetings industry, The Meetings Show will welcome more than 2,000 visitors and over 700 exhibitors for the two-day event at Olympia London on 27 & 28 June.

For more information, visit www.themeetingsshow.co.uk

Leading conference, training and leisure venue Wyboston Lakes has again been recognised as among the best in the UK by being shortlisted for the National Venue Awards in the category Best Event Venue - Under 500 attendees.

The National Venue Awards are regarded in the meetings and events industry as among the most coveted accolades.

Wyboston Lakes’ achievement in reaching the shortlist is further enhanced by the observation of the organisers who said that ‘the quality of entries was outstanding with some fantastic display of expertise, creativity and innovation.’

Director of Marketing Louisa Watson says: “To be selected by the judges of such prestigious awards is a wonderful testimonial to the expertise and dedication of the whole team, the superb level of service they provide and quality of our facilities.

‘Following our recent achievement in being recognised as one of The Sunday Times ‘100 Best Companies to work for’ for the fifth consecutive year, and a Bronze Award at the MIT Awards, it has been a great start to the year.’

The National Venues Awards Ceremony will take place at the Emirates Old Trafford on Friday 11 May.

While Wyboston Lakes Resort has been established for many years as the UK’s largest privately owned single site specialist venue, the quality of its facilities and overall services has been recently and consistently enhanced through a comprehensive multi million investment programme. Its two-residential conference and training venues, the Wyboston Lakes Executive Centre and the Wyboston Lakes Training Centre, have been extensively improved to enable the company to offer a uniquely wide choice of facilities, services and delegate packages for conferences, meetings and training events.
Users of both venues benefit from sector leading 1.3 GB broadband network, believed to be the most powerful available in any specialist conference venue in the UK. The improved broadband facility has brought a completely reliable Wi-Fi service in all working, residential and rest areas, which is free to all conference clients and delegates.

For more information, please visit www.wybostonlakes.co.uk/business

The importance of venues with a strong brand alignment is becoming increasingly popular among event organisers according to a report by Twickenham Experience Limited released today. The paper reports on the outcomes of a focus group consisting of both agency staff and corporate brands and business, run by Twickenham Experience Limited in partnership with The Live Group. 

The main findings underlined the importance of brand alignment in venue selection, both to attract delegates, create complementary social programmes, and show an additional level of care from the organiser to their guests. The consensus was that brand alignment could come on different levels, from the venue’s reputation outside of the industry, to the emotional connotations of the organisation.

“This isn’t just about connecting to the venue – in this case Twickenham – or even rugby or England Rugby; it’s about drawing on the emotional connotations, again in this case teamwork or leadership,” commented Marcus Naef, Commercial Director, The Live Group, during the session.

“Brand is everything to us. The main priority is to make sure the venue is physically capable of hosting the meeting, after that it’s all about the brand alignment we can connect to,” commented Nilu Karavadra, Marketing Director, EMEA, Aveva, who also sat within the focus group. “These specialist venues help us attract more delegates, not just because of the wow factor, but because they (delegates) know there are attractions both within the venue and in the surrounding area that they can see pre-and post the meeting. This is especially important for international guests.”

The report also touched on the importance of the wider destination infrastructure as a big part of venue selection, but also that there was still work to be done in terms of raising the profile of stadia as meetings and events options and not just corporate hospitality.

“The report is really interesting to us; it endorses some of the many strong points about our venue and the wider sporting venue sector, but it also shows us we still have a way to go in being the first port of call for event organisers that want more for their event and for their delegations,” commented Nils Braude, Catering & Conference Events Director, Twickenham Experience Limited.

To read the full report click here.

A hotel in the heart of Warwickshire has been recognised for the third year running by a leading national awards scheme – competing with some of the most famous names in the hospitality business.

Coombe Abbey Hotel scooped a trio of honours in the M&IT Awards 2018 – including an award in the most hotly-contested category of the evening - Best UK Hotel.

The Brinklow-based 12th century venue picked up not one, but two Golds and one Silver award in a glittering ceremony held at Battersea Evolution in London.

The silver trophy came in the Best UK Hotel category - which is the biggest and highly anticipated award of the night.

Coombe Abbey was up against some of the best five-star hotels from around the country including Chewton Glen Hotel and Spa, Cliveden House Hotel, Gleneagles and The Grand Hotel York.

The eventual gold winner was revealed to be Celtic Manor Resort, but everyone at Coombe Abbey is extremely proud to have been shortlisted with some of the biggest names in the business and come out with the silver award.

Staff are also celebrating securing gold awards in the Best UK Unusual Venue and Best Value for Money Conference Venue for the second year running.

They beat stiff competition in the Best UK Unusual Venue category from the likes of Alton Towers Resort and the Natural History Museum.

Ron Terry, general manager of Coombe Abbey, is thrilled that an independent hotel within the Midlands has held its own against big names and brands within the industry.

“We are all so incredibly proud of our achievements in all the categories in this year’s M&IT Awards,” said Ron.

“To be up against such well-known and respected names within the industry in the first place is a huge honour for Coombe Abbey, but to actually come away being recognised is absolutely amazing.

“These awards are for every member of staff at the hotel. Their hard work, dedication and passion for the job is what makes Coombe Abbey the success that it is and I would like to say thank you to them all.

“We also have to say a huge thank you to our customers and clients who cast their votes in the awards. It is such a fantastic endorsement to have them vote for us and recognise the work that we do.”

What has made the wins even better is the fact that Coombe Abbey Hotel was the only company to win two golds on the night.

The venue is no stranger to the awards as it has been shortlisted a number of times over the years in a number of categories.

Ron added: “Coombe Abbey continually strives for excellence and after a number of years being nominated and winning awards, we will make sure that we keep up those standards that have been set for us.”

Organised by trade and events magazine M&IT, a total of 19 trophies were presented at the ceremony recognising a number of industry firms from venues to airlines.

For further information about Coombe Abbey Hotel, events that it hosts or to book a room visit www.coombeabbey.com.

Conference, training and leisure venue Wyboston Lakes Resort has further reinforced its status as an industry leader by earning the Bronze at the coveted M&IT Awards in the Best UK Management Training Centre category.

The M&IT Awards are particularly highly coveted and competitive in the industry because they are decided by the votes of over 1200 Meetings & Incentive Travel magazine readers who include many clients of the venue. The criteria for their judgement include standards of excellence, quality of service and creative flair.

Managing Director Mark Jones says: “This is a tremendous achievement and wonderful recognition of the commitment of our whole team to delivering the highest standards at all times.

“We are dedicated to providing the ultimate training environment and service for our clients, with the latest in learning and development facilities helping to ensure that every event held at our venue is highly productive and a superb experience for everyone taking part.’’

Mark continues: “Following our recent achievement in being recognised as one of The Sunday Times ‘100 Best Companies to work for’ for the fifth consecutive year, this latest accolade has further boosted staff morale and added to an exciting start to 2018.”

The MIT Awards were held at the Battersea Evolution on 2 March.

While Wyboston Lakes Resort has been established for many years as the UK’s largest privately owned single site specialist venue, the quality of its facilities and overall services has been recently and consistently enhanced through a comprehensive multi million investment programme. Its two-residential conference and training venues, the Wyboston Lakes Executive Centre and the Wyboston Lakes Training Centre, have been extensively improved to enable the company to offer a uniquely wide choice of facilities, services and delegate packages for conferences, meetings and training events.

Users of both venues benefit from sector leading 1.3 GB broadband network, believed to be the most powerful available in any specialist conference venue in the UK. The improved broadband facility has brought a completely reliable Wi-Fi service in all working, residential and rest areas, which is free to all conference clients and delegates.

For more information, please visit www.wybostonlakes.co.uk/business

 

Church House Westminster has recently welcomed two new team members to its events and marketing teams.

Katie Housego has joined the team as an Events Coordinator, having graduated from Winchester University with a degree in Event Management and Drama, bringing with her a passion for events. In her role, she will work across the event planning portfolio providing end to end service to our clients and enhancing our reputation for providing first class event support and delivery.

Church House has also strengthened its sales and marketing team with Veronika Kabrun who has been appointed as Sales and Marketing Assistant. Veronika has joined the team, having gained a degree in Marketing with Business Studies from Canterbury Christ Church University and brings her events industry experience with her having previously worked for a catering company. 

General Manager Robin Parker comments: “Katie and Veronika are welcome additions to our dedicated team and bring with them key skills and experience for their roles. I am looking forward to working with our two new recruits, our people are one of our main strengths as a venue. These appointments will ensure we achieve growth targets by raising our profile though strategic sales and marketing initiatives while maintaining our personal approach to event co-ordination.”

Church House Westminster is one of London’s most versatile event venues. The AIM Gold accredited venue offers 19 flexible event spaces, which accommodate between 2 and 664 guests, and hosts a wide variety of events including meetings, conferences, awards ceremonies, gala dinners and receptions. For more information call 020 7390 1590 or visit www.churchhouseconf.co.uk.

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